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FAQ

  • Q: How long can I get the feedbacks after we sent the inquiry? 

    We will reply you within 12 hours in working day.

  • Q: Are you a direct manufacturer or trading company?

    We have our advanced production lines and modern factory workshop, we also have our own international sales department. We produce and sell all by ourselves.

  • Q: What products can you offer?

    We focus on all kinds of middle, and high luggage straps, ratchet tie down, cargo nets, tow ropes, etc.

  • Q: What applications do your products relate to?

    Our products cover a wide range of industries including tensioning straps, luggage straps, and hardware tools, etc

  • Q: Can you do customized products?

    Yes, we support customized products according to the customers’ drawings or samples.

  • Q: How to guarantee the quality of your goods?

    We will inspect every process. For the finished products, we will do a full inspection according to the requirements and the international standard.

  • Q: What's the payment term?

    When we quote for you, we will confirm with you the way of transaction, FOB, CIF, CNF, etc. For mass-production goods, you need to pay 30% deposit before producing and 70% balance against a copy of documents, a common way is by T/T, L/C is also acceptable.

  • Q: How to deliver the goods to us?

    Usually, we will ship the goods to you by sea, because we are close to Ningbo port, and it is very convenient and efficient to ship goods to any other country. Of course, if your goods are very urgent, Ningbo airport and Shanghai airport are also very nearby.

  • Q: Where are your products mainly exported to?

    Our products are mainly exported to more than 30 countries, including the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, Canada, etc.